Today I want to talk about something that I’m hoping won’t offend people. I’m not trying to criticize or call people out, but I think this is something people don’t really realize, then when I point it out there will be kind of a, “Well […]
Tag: Customer Support
How to Craft the Perfect Support Ticket
I could easily give a lot of tips on how to provide good support, but that’s another post. 😉 Today I want to talk about how you as a client can submit the perfect support ticket. The better your support ticket is, the more easily […]
Why I Hate Relying on Third Party Plugins
Third party plugins break! I’d been using a plugin called MyMail for a year now to send out my email newsletter about new posts and everything was peachy. Then I update to WordPress 3.9 and it breaks… while I’m in Boston with family (the worst […]